War damage to data centers exceeded what AWS services are designed to withstand.

Half a year after Iranian drone strikes knocked out multiple Amazon data centers, the US tech company has acknowledged the permanent loss of some customer data that was hosted in Bahrain and the United Arab Emirates.

Amazon Web Services was “unable to restore access to the resources and data” hosted in some of the war-damaged data centers, according to an AWS dashboard update posted on September 15. The development was first reported by Reuters and suggests that the Iranian strikes inflicted catastrophic damage on the data centers.

Customer data was irretrievably lost in one of three AWS availability zones in the United Arab Emirates region, specifically the mec1-az2 availability zone. Each availability zone is serviced by one or more Amazon data centers.

  • Crozekiel@lemmy.zip
    link
    fedilink
    English
    arrow-up
    3
    ·
    3 hours ago

    So like… the opposite of a data breach, the headlines I am used to reading about “customer data”? Hmmm… Ok.

  • Tiral@lemmy.world
    link
    fedilink
    arrow-up
    18
    ·
    6 hours ago

    Do they have a Go Fund Me or something I can donate to or something to keep them rolling?

  • taiyang@lemmy.world
    link
    fedilink
    arrow-up
    43
    ·
    10 hours ago

    At this point, I wouldn’t be surprised if a bombing on US territory was cheered if it was an AWS data center (or Meta, xAI, etc). Hell, Iran could probably even find US citizens for sabotage at this point if they just ask, lol.

    • BlaestEgnen@feddit.dk
      link
      fedilink
      arrow-up
      5
      ·
      4 hours ago

      I expect Iran already hires Americans for unorganized sabotage, I know both Iran and Russia utilises Telegram to hire teenagers “torpedoes” as they’re called among mobsters.

      It’s a fully gangster technique, but it’s effective. One example would be when the Israeli embassy in Copenhagen had two kids attempt to throw a grenade their way in 2024 - It’s proven to be related to Foxtrot (the largest Swedish organised crime syndicate), which Iran has influence on through one of the leaders living in Iran

  • comrade_twisty@feddit.org
    link
    fedilink
    arrow-up
    144
    arrow-down
    2
    ·
    13 hours ago

    the cloud is much more secure because your data is decentralized

    • Every major cloud provider when advertising their services over on-prem soloutions.
  • silver@das-eck.haus
    link
    fedilink
    English
    arrow-up
    31
    ·
    11 hours ago

    Speaking as a member of a company who has just recently realized that we can have products in regions other than us-east-1, this is not surprising. If UE1 went down the economy would collapse overnight

    • lobut@lemmy.ca
      link
      fedilink
      arrow-up
      10
      ·
      10 hours ago

      I’ve been working on Disaster Recovery for my company and the amount of sleep I’m losing on this is insane in general.

      Our devs just write their own IaC stuff so like, they can provision their own databases and shit without us knowing with no backups or customer keys and stuff to back up properly.

      • CosmicTurtle0 [he/him]@lemmy.dbzer0.com
        link
        fedilink
        English
        arrow-up
        5
        ·
        8 hours ago

        Fellow SRE here.

        The number of times I’ve heard “we have replication” followed by “we’ve tested it…on paper” make me cry.

        Trying to convince a CEO that the only way to know for sure that their backups work is to do an actual disaster test is harder than trying to convince my parents that I don’t need to eat more.

      • tempest@lemmy.ca
        link
        fedilink
        arrow-up
        10
        ·
        10 hours ago

        It’s incredibly hard to reign that behavior in once it’s entrenched as well.

        You basically gotta take away privileges from everyone and it becomes a huge fight if you don’t have organizational support. Usually you have to wait for something to explode spectacularly for that to happen.

      • morbidcactus@lemmy.ca
        link
        fedilink
        arrow-up
        5
        ·
        10 hours ago

        Our devs just write their own IaC stuff so like, they can provision their own databases and shit without us knowing with no backups or customer keys and stuff to back up properly.

        That’d give me nightmares too on top of the DR, hopefully at the minimum they can’t spin up resources in anything but a dev/test environment.

        Best of luck to you, governance is super important, if it makes you feel any better you’re definitely not alone.

  • AreaKodeA
    link
    fedilink
    arrow-up
    53
    arrow-down
    2
    ·
    13 hours ago

    Never thought I’d be a cheerleader for Iran against my own country. But please, Iran, keep making America better!

  • ramble81@lemmy.zip
    link
    fedilink
    arrow-up
    45
    ·
    13 hours ago

    Anyone in IT who has ever been near a backup or had to do a DR exercise knows full well not to have a backup in the same geographic area as your primary workload. Usually it’s for natural disasters, but it very much applies to war too.

    This is just as much, if not more, on the companies that didn’t have geographicly dispersed backups.

    • BillyClark@piefed.social
      link
      fedilink
      English
      arrow-up
      5
      ·
      7 hours ago

      I think pretty much every software dev has used AWS at some time, and when you set up new services, it specifically warns you to use multiple geographic areas for your services. It doesn’t say “war” or something, only that it’s good for redundancy, IIRC.

      So anyway, yes, I follow instructions, but I’m always surprised that you have software people and systems admins who can’t even follow basic instructions. I don’t know what percentage of people it is, but it feels like over 50% who can’t follow even the simplest instructions.

      • FishFace@piefed.social
        link
        fedilink
        English
        arrow-up
        4
        ·
        6 hours ago

        I’m not surprised at all. It costs more to use more regions, both due to literal cost and in time to set it up.

        • BillyClark@piefed.social
          link
          fedilink
          English
          arrow-up
          2
          ·
          6 hours ago

          The extra time to set up in more regions is pretty trivial, at least in my experience. It’s either an option when setting up the service, or it’s something that you need to cover in any case while documenting how to set up the service. But I suspect the devs I’m complaining don’t read basic instructions also don’t write basic instructions.

          As for the monetary cost, that’s a business decision. The devs I am complaining about are not making business decisions. They’re just ignoring basic instructions.

          • FishFace@piefed.social
            link
            fedilink
            English
            arrow-up
            1
            ·
            6 hours ago

            I haven’t used aws for ages but “an option when setting up the service” does not encompass my recollection of it: you can set up (say) S3 in multiple regions, but that doesn’t mean your application can actually make use of multiple regions. It doesn’t mean your vlans actually enable anything to talk between the regions.

            • BillyClark@piefed.social
              link
              fedilink
              English
              arrow-up
              1
              ·
              6 hours ago

              I haven’t used it for a while, either, but it was just an option sitting there when using the AWS UI to set up RDS, IIRC.

                • BillyClark@piefed.social
                  link
                  fedilink
                  English
                  arrow-up
                  1
                  ·
                  5 hours ago

                  You have to set up your application to use the service, regardless, so I would say that you just have to follow the instructions.

                  I am not talking about fixing after a service has been set up for only one region, but about following the instructions when first setting it up.

    • Bytemeister@lemmy.world
      link
      fedilink
      English
      arrow-up
      7
      ·
      12 hours ago

      A not insignificant part of my first azure cert covered different redundancy options and pricing. If the data was that critical, the tenants would/should have mirrored it to another region.