Is a CR-Touch sensor a “consumable”? Creality thinks so. After our CR-10 SE failed, we spent 23 days fighting a warranty claim that should have taken minutes.
Creality fucking sucks, the only good thing about them is that they’re cheap (which is also a bad thing).
Pretty much every companies tries that. I had a 1000 Eur projector whose lamp failed after 7 months of basic “evening TV” use . Clearly unreasonable. The company tried to argue we needed to pay 200 Eur for a new lamp because we exceeded its lifetime hours. Clearly bullshit but not much I could do since they labeled the lamp as consumable. I managed to get them to send me a replacement for 100 which lasted 3 years
Hint for the next time: projector companies only sell the bulbs in a cheap metal cradle and they ask for a butload of money for that.
But you can also get the lamp without the cradle from Amazon or similar places. It’s the same lamp since projector companies don’t manufacture the lamps themselves, usually its Osram. And if you buy the lamp without the cradle you pay a quarter of the price of with a cradle (at least that’s the price difference on my projector).
You then just have to pop the old bulb out of the cradle and put the new one in, it’s super easy.
Just look at the bulb in the cradle and google the product name of the bulb.
Funnily enough, the same thing goes for battery “packs” in UPS units. The UPS costs ~$2500? The replacement “packs” will cost a few hundred dollars at least. But the batteries are standard 99.9% of the time, and cost 1/4th the pack if you simply disassemble your existing pack and transfer the hardware onto the new batteries.
I’ve saved hundreds doing this, and since the batteries are standardized, you can usually find a great deal on them beyond their regular price.
my takeaway is don’t buy from this company.
