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Joined 3 years ago
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Cake day: July 12th, 2023

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  • Right. We are just better able to see how shitty people are. Thanks to the internet connecting us. And now thanks to tools allowing morons to easily make heinous imagery.

    And sadly it makes it so shitty people can see each other, and embrace each other. It’s the downside of the “connecting the world” that Mark Zuckerberg goes on about.

    But I also think this is why there is also truth to what the op said about people getting shittier. They fall down dark rabbit holes much easier now. They have bad ideas validated. They fail to find healthier relationships with others in the world. They isolate from local community and spend time immersed in negative cultures online.



  • If complaint depts actually existed and were intended to be helpful, the current relationship with customers would be better.

    A ton of the negativity these days comes from knowing you are always talking to an ineffectual drone who possesses no power. And often times they also seem to lack any motivation to have any empathy. Due to low pay, shitty policies forced upon them, and being forced to do the support over the phone.

    The way everything is structured today is just terrible. And it’s in part because these companies insist on growing to a scale where good support is impossible to provide without major price increases. It’s all fucked.